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- Time and billing
Concept
Rates and how an hour is valued
The firm's rate cards, the order the system looks for a rate in, and why a rate change never rewrites time already recorded.
Rate cards
A rate card holds rates in one currency, changing from a day. The firm keeps them at four levels:
- The firm, a rate per grade.
- A fee earner, a default rate and a rate per practice area.
- A client, for the rates agreed with them.
- A matter, for a rate agreed on that file alone.
Within a level, a rate for a particular activity comes before the general one.

The order the system looks
For each entry, the system takes the first rate it finds in this order:
- The matter's rate.
- The client's rate.
- The fee earner's rate for the matter's practice area.
- The fee earner's default rate.
- The firm's rate for the fee earner's grade.
It looks for the rate in force on the day the work was done, in the matter's currency, never today's.
Changing a rate
Adding a new rate ends the current one the day before, in the same step, so two rates never apply on the same day.
No rate
Time recorded where no rate applies is saved at no value and flagged, so it is found and fixed rather than billed at nothing.
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Read next
- Record timeRun a timer or fill the week grid, with each entry rounded, valued at once and checked against the rules the firm sets.
- Billing arrangementsSet how a matter is charged, hourly, fixed fee, fixed fee by milestone, retainer or scale fee, with one arrangement in force on any day.
- Currencies and exchange ratesThe currencies the firm works in, and the rate for each day, always read for the date of the document rather than today.
