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Task guide

Write-offs and bad debt

Write off what a client will not pay, have larger sums approved, and see what the firm gives up by matter, client, fee earner, reason or month.

Write off a balance

  1. On the bill, choose Write off bad debt.
  2. Enter the amount (at most what is still owed) and the reason.
  3. Below the firm's threshold it posts at once. Above it, the write-off waits for an approver who did not ask for it.

An approver decides a waiting write-off on the bill's Write-offs list. Rejecting it posts nothing, and the person who asked is given the reason.

The register and the analysis

Billing, Write-offs lists every bad-debt write-off with its standing. Analysis totals what the firm has given up, both time written off on pre-bills and bad debt, by matter, client, fee earner, reason or month.

Written off time and bad debt, totalled by matter.
Written off time and bad debt, totalled by matter.

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