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- Tasks and workflows
Task guide
Work with tasks
Create tasks on a matter or for the firm, work their checklists, mention colleagues in comments, and see your list and the team's.
Create a task
- Open Tasks and choose New task, or add one from a matter's Tasks tab.
- Give it a title, the person it is for, a due day and a priority. Leave the matter empty for the firm's own work.
- Optionally name the deadline it serves, and the tasks it waits on.

Work it
- Move it from to do to in progress to done. Done records who and when.
- Tick its checklist lines, up to a hundred, in the order you arrange them.
- Link the documents it needs, from the same matter.
- Comment, and mention a colleague with @ to tell them. You cannot mention someone who may not see the task.

Waiting on other work
A task waiting on open work shows as blocked. It is a signal, not a lock: you can still work on it. The system refuses a task waiting on itself or on a loop.
Cancel and reopen
Cancelling needs a reason. Reopening clears the completion and is recorded.
Views
My tasks, Team, All and Workload show the same tasks as a list or a board, and the open tasks per person. A walled matter's tasks never appear to someone outside the wall. Each morning you receive a list of what is due and overdue, if the firm has it switched on.
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Read next
- Task templates and workflowsKeep the steps a kind of matter always needs as a workflow, laid out as tasks with owners and due days when the matter opens.
- Confirm, extend and complete deadlinesReview the deadlines the rules suggest, confirm them, extend one only with a reason and the authority for it, and complete it with evidence.
