- Help centre
- Clients and intake
Task guide
Run and decide a conflict check
Check every proposed party against the whole register before a matter opens, and record the partner's decision for good.
A matter cannot open until a conflict check covering its current parties has been decided. That is the rule of the Legal Profession (Professional Conduct and Etiquette) Rules, 2020 (L.I. 2423), and the system enforces it.
Run a check
- From a new matter, choose Run conflict check, or open Conflicts and start a check by hand.
- The check looks at every party you name against the whole register:
- names alike above the firm's threshold, so a misspelled name is still found;
- identity numbers and shared phone numbers or emails, matched exactly;
- one step of relationship, such as a company's directors;
- every matter each party has appeared on, open or closed, in any role.
- Results are grouped by the party they matched, with the connecting matters, roles and dates.

Decide it
A partner holding the decide permission reads the results, adds notes against any result, and records one of three decisions:
- Cleared: no conflict.
- Cleared with waiver: a conflict the clients have consented to. The signed waiver must be uploaded before this decision is accepted.
- Conflict found: the firm cannot act.
Later changes
Adding a party to an open matter runs a targeted check on that party. If it finds a conflict, the matter goes on hold at once and the responsible partner is told.
The register
Conflicts lists every check with its decision, searchable by the names typed on it. Each party's record has its own history of checks.

Was this helpful?
Read next
- Open a matterRecord the enquiry, add the client and parties, clear the conflict check and complete the opening checklist, then open the file.
- Add a party and keep the register cleanAdd a person or an organisation once, see possible duplicates before saving, and merge two records that turn out to be the same.
- Ethical wallsA wall makes a matter or a client invisible to the people it shuts out, everywhere in the system, until two people agree to lift it.
