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Concept

Returned cheques

What happens to a matter's client money when a cheque the bank has not paid comes back, and why a ledger can be quarantined.

Returning the cheque

On the receipt, Return the cheque records a cheque the bank sent back, with the bank's reason and its reference. The receipt is reversed, its money comes off the matter's ledger, and the cheque is no longer counted as uncleared. Reversing a receipt for any other reason closes its cheque in the same way.

If the money was already paid out

Money from a cheque not yet cleared is only paid out when a partner approved drawing on it. If that cheque comes back, the ledger falls below nought: the firm has paid out money it never received.

The return is not refused; the bank has already refused the cheque. Instead:

  1. The matter's ledger is quarantined in the same step, from that day. Nothing more leaves it.
  2. The matter's responsible partner and everyone who may lift a quarantine are told at once, not in a digest.
  3. The quarantine and its figures are kept on the audit trail.

Making it good

Put office money into the matter's client ledger to cover the shortfall, then choose Lift the quarantine on the ledger's row in Finance, Client account, Funds held, as described in The client account.

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